I am a new owner to a pre-owned honda civic (my first) and I just had the best experience at your location. I have always been told get an oil change at 5000 kms, so when I showed up, your people advised me my oil life was still at 40% and it wasn’t necessary to do it right away. The man was extremely helpful and kind. This is definitely one of the best customer service experiences I have ever had and I am loving my Honda, and will probably stay with a Honda forever. I just wanted to send you a quick note to say thank you, so often you only hear the negative things, so I wanted to tell you what a great job you are doing!