We’re here and ready to help.
Now more than ever, we are here for you.
We understand that these are challenging times. That’s why we are committed to helping you in any way we can - from answering your questions to servicing your vehicle and everything in-between. If you have a concern, a question, or an automotive need, we want to help you. And of course, we will do this in a way that is healthy and safe for you and our community.
We are here to serve you in-person, online and by telephone.
Our team is here to help you over the phone or online and by appointment. Our facility is sanitized regularly and we are continuing our social distancing measures to ensure that our customers and staff remain safe.
Bryan Bibby & Tricia McIssac
Preowned Sales Manager & General Sales Manager
Financial Services Manager
Tony is here to assist with:
- Any questions regarding your loan or lease payments
- Honda Finance or other payouts
- Paperwork regarding your current vehicle financing or lease arrangement
(519) 623-5991 ext 118
Ryan is here to assist with:
- Maintenance of your vehicle
- Questions regarding any vehicle repair
- Abnormal or unusual vehicle operating conditions
- Warranty issues
- Safety recalls
(519) 623-5991 ext 135/Cell - (519) 716-5996
Nicole is here to assist with:
- Nicole is here to assist with any and all things related to automotive. If she doesn’t have an answer, she’ll get one.
To ensure the safety of our community and team, we are offering No-Contact Service. Our building is currently under renovation. Please drive around the back to the Service Trailer when you arrive.
1. Drop off your vehicle using the night drop envelopes
2. Our staff will communicate with you via phone and text
3. Once your vehicle is ready, you will be able to pay over the phone or by online payment
4. Invoices and vehicle inspection reports will be emailed to you or left in your vehicle.
5. During pick up, please contact us and we will place your keys in your vehicle
6. Your key and all touchpoints in the vehicle will be sanitized.
One of our team members will walk you through the process when you book an appointment.
To schedule a service appointment please call us at 519-623-5991 or email firstname.lastname@example.org.
Is your dealership open to the public?
Yes. We are open in Sales, Service and Parts by appointment. Our Parts & Service department is open using a no-contact service operation. For more information see above.
Is Cambridge Centre Honda an essential service?
Yes, in accordance to the Province of Ontario Motor vehicle, auto-supply, auto and motor-vehicle-repair, including bicycle repair, aircraft repair, heavy equipment repair, watercraft/marine craft repairs, car and truck dealerships and related facilities are deemed an essential business. We have been asked to put into place any and all measures to safeguard the well-being of their employees on the front-lines.
Can I get my car serviced?
Yes, we are open to service your car by appointment. There are people who must still go to work each and every day, many of whom are working longer and more challenging hours. We know your vehicle is an essential part of your day and we’re here to help keep you going. Our dealership is absolutely off limits to anyone who is self-isolating or displaying COVID-19 symptoms. We have a no-contact service experience in place for all of our customers. Processes are in place to ensure social distancing and rigorous disinfecting procedures. To schedule an appointment please call us at 519-623-5991 or email email@example.com.
Can I buy parts for my vehicle?
Yes, you can purchase parts for your vehicle at this time. Contact our parts department for more information.
Is the express lube shop open?
No, not at this time. We have closed it to keep the public and our team safe. However, our parts & service department is open for appointments. To schedule an appointment please call us at 519-623-5991 or email firstname.lastname@example.org.
My lease is coming up to the end of term. What do I do?
Don't worry; there are lots of options available to you, and we are available to support you. We will be contacting all customers with upcoming lease expiration's in order of priority to discuss options. You can reach our sales team at email@example.com or firstname.lastname@example.org or call us at 519-623-5991.
I currently have a loan or lease with Honda Financial Services. Can you help me?
If you are currently leasing/financing through Honda – Honda Canada Finance Inc is here to support you through these exceptional circumstances. They are offering payment relief to our customers on a case by case basis. Customers can request payment relief by calling or emailing customer service:
*PLEASE NOTE – If you email Honda Canada Finance Inc, please include the following details:
Full Name (First & Last)
Full Address (as noted on your account)
Telephone Number (as noted on your account)
Vehicle Identification Number (VIN) or Honda Financial Services (HFS) account number
Date of Birth
Original Selling Dealership
*Current turnaround time for email requests is 7 business days.
If you have a vehicle loan with another financial institution (Royal Bank, TD etc.) and have questions or concerns, please email email@example.com
I need to buy a vehicle. Can you help me?
We are ready to serve you. We have now opened our sales side of the dealership by appointment. Interested in looking at a vehicle? You can reach our sales team at firstname.lastname@example.org or email@example.com or call us at 519-623-5991 to book your appointment.
Please visit us on our Facebook page for regular updates.
Our entire team at Cambridge Centre Honda wants to thank you for trusting us and assure you every measure is being taken to keep our community safe and healthy.