2018 DealerRater Consumer Satisfaction AwardAug 8th, 2019
DealerRater Recognizes Cambridge Centre Honda with a Consumer Satisfaction Award
The dealership is among the top auto dealers in Canada that demonstrate excellent customer service, as rated by online consumer reviews.
Cambridge, ON – January 23rd, 2018 – Cambridge Centre Honda has been awarded a 2018 DealerRater Consumer Satisfaction Award, an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. This is Cambridge Centre Honda’s third Consumer Satisfaction Award; receiving awards in 2016 and 2017. DealerRater, the world’s leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.
Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain an average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2017 calendar year.
“We’d like to congratulate Cambridge Centre Honda and all of our Consumer Satisfaction Award winners,” said DealerRater General Manager, Jamie Oldershaw. “DealerRater’s extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it’s clear that Cambridge Centre Honda stands out amongst its peers in Canada.”
“Cambridge Centre Honda is honoured to receive a 2018 Consumer Satisfaction Award from DealerRater,” said President and CEO, Nicole Periera. “Our goal is to ensure that our customers are satisfied not only at the time of purchase but for as long as they own their vehicle. Our customer reviews and ratings show that each of our team members will do everything they can to make your experience as simple and enjoyable as possible. When you do business with Cambridge Centre Honda you become part of our family.”
Cambridge Centre Honda has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Cambridge Centre Honda’s dealer page will find a “2018 Consumer Satisfaction Award winner” badge on their profile to instantly recognize it as a high quality dealership.
DealerRater features more than four million dealer reviews, and has a reachable audience of more than 32 million car shoppers each month. “Our awards program was more competitive than ever this past year, with thousands of dealers across the U.S. and Canada competing to win our coveted Dealer of the Year award,” says Oldershaw. “The Consumer Satisfaction Award is one way for today’s shoppers to instantly recognize quality customer service regardless of brand or region.”
Founded in 2002, DealerRater, a Cars.com Company, is the world’s leading car dealer review website that connects consumers with the right person at the right dealership. The site offers more than 4 million sales and service reviews across 42,000 U.S. and Canadian dealerships, including a network of more than 6,000 Certified Dealers. DealerRater content has a reachable audience of more than 32 million consumers across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.
About Cambridge Centre Honda
Our philosophy is simple: We believe that buying and owning a car should be easy, enjoyable and transparent. At Cambridge Centre Honda, we tell the truth, we keep our promises, and we hold our customers and our team in high esteem. We have been serving the community of the greater Kitchener-Waterloo area for over three decades. George and Wendy Morin opened their Cambridge dealership in 1977 and today their daughter, Nicole Pereira, serves as President and CEO. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. When you do business with Cambridge Centre Honda you become part of our family, and that’s why our customers keep coming back. Stop by and see for yourself! – Nicole Pereira & Team