Good Morning Carolyn,

I just wanted to send you a quick note to thank you so much for your time and assistance yesterday. Your patience and understanding in helping me get my issues resolved with respect to the service on my 2012 CRV were greatly appreciated! I could see how busy the dealership was on Friday, yet you still ensured that my concerns were a priority and were handled promptly and professionally. It’s always a pleasure coming in to have my vehicle serviced – you really have a way of making your customers feel welcome!