I love working with Tess, Nicole and the rest of the team at Cambridge Centre Honda. I have purchased many Honda vehicles from the team here in Cambridge and have found their genuine interest in me and my family and providing exceptional vehicles to be the best anywhere.
To the team at CCH, keep up the great work and I plan on always buying Honda’s from you!
PS: Carolyn, John and Donna in the service department, you are the best!
I’m proud to say that I am a very satisfied customer of Cambridge Centre Honda. I bought my 2016 CR V EX. I was swinging between Accord and CR V. Elisabeth Terry helped me in taking the decision. She gave all the numbers, I requested and answered all my questions. She is very knowledgeable salesperson. Right from the first meeting it was really a great experience working with Elisabeth for my new vehicle.
Tony Recine was very prompt and quick in completing all the paper work required.
Thank you so much Elisabeth, Tony and rest of the staff, for all your services. I would recommend Cambridge Centre Honda to any one .
Great experience! The service department is great and friendly. I always get great service. The waiting area is comfortable. I get a ride home and call when my car is ready. Convenient hours, as I like to bring my car in on Saturday mornings
I am very happy with this location. Great staff, everyone so positive, smiling, and friendly. Tess H, helped me out, she went above and beyond in finding what I was looking for. Recommend Cambridge Centre Honda to all my family friends. Thank you again!!
I brought my car in a for a check-up a few weeks ago and the staff on site were delightful! The check-up was quick and I was able to pick-up my car free of any hassles!
I have purchased three Hondas from this dealership and my experience each time has been excellent, from purchase to service. I’ve enjoyed all three cars but am loving my most recent transaction when I switched to a FIT. I enjoyed my Accord and Civic, but I love my FIT, and thanks go out to Elisabeth, Tony, Scott and the service staff for all their help in making this a most satisfying experience. See you next time!
Just picked up my new red 2015 Honda Fit yesterday and couldn’t be happier, both with the car, and the service that I received. I retired my 1997 Honda Civic after many years of excellent driving, and never even considered buying another make of car. It was extremely reliable and cost me very little over the years. When I decided to consider a new one, Carolyn, in the service dept., steered me to the Honda Fit, saying that she thought that I would like it as well or better than my Civic Hatchback. She couldn’t have been more right. She put me into the capable hands of Tess Arpa, who patiently answered questions and demonstrated the advantages of the car, all without making me feel that I was under any pressure to buy. After I had made my decision she introduced me to Tony, who walked me through the financial end, again very patiently explaining everything. When I went to pick up my new car yesterday, Tess spent an hour making sure that I understood everything that I needed to know. I’d like to say a big thank-you to all three of you for making this such a pleasant experience. I couldn’t be more pleased than I am with my decision, or with the outstanding people at Cambridge Centre Honda who helped with every step of the way. They even loaned me a car for four days until my new Fit was ready to go! Thanks again to all of you and I’m looking forward to staying in touch when I’m back for maintenance.
Couldn’t have had a better experience! Ended up cheaper and far easier than dealing with my previous mechanic, will use them every time from now on. Friendliest and most professional service I have ever received. Highly recommend.
My partner and I are first time car owners. We had done our research enough to know what essential features for both safety and functionality, and what our price point was going to be. We could have gone with a more budget brand and dealership but the 2015 Honda FIT stuck out in its class for both safety (e.g. better airbags, wider, convex mirrors which decreased the blind spot, etc.).
What struck us about the service at Cambridge Centre Honda was how well Tess Arpa, Paul Elias, and the whole team *listened* to our needs and found a vehicle, add-on and an insurance package that was right for us! There was absolutely no high pressure sales tactics taking place, and they were very invested in the relationship building. We felt so well taken care of, and valued as customers, and we still feel this way after having picked up our vehicle.
Our situation was a little unique when purchasing a car, and the whole team made the process seamless for us, even though we had to wait for our vehicle to arrive. We can certainly understand why these vehicles are in demand; they’re fantastic little cars that pack a big punch. 🙂
It was great that Honda has built a great relationship with our new insurance provider too. We’re excited to be learning more about our driving habits and environmental footprint through the voluntary program we signed up for to track our usage patterns and driving style. Given that we’re very confident that we’re skilled drivers (my partner and I drive for a living), this will only further help us reduce our environmental footprint and our insurance premiums.
I continue to encourage friends and family to check out this dealership, and was pleased to learn that consumer loyalty can also apply to family members — my Dad seemed quite intrigued by this, so maybe he’ll buy from Honda in the future as well. 🙂
Also — and this part is superb — this car fits *so* easily into the ever shrinking space to park around the urban areas — we literally never have to worry about it, and that’s a huge relief when parallel parking under pressured situations.
The big purchases in a person’s life can sometimes feel overwhelming, and I have to say that I was really touched that Tess especially seemed quite pleased to see us off in our new car. We trusted her demeanor and approach from the very beginning, and it was a very, very positive experience for us.
We are committed to making you a long-lasting customer and friend
My first time purchasing a brand new car (actually am leasing). I had been to 5 dealers in one day. Had the worst experience at Kitchener Honda before I ended up at Cambridge Honda unintentionally, but it turned out to be great. I was welcomed right away. Worked with Stan from the beginning. He asked me a few simple questions and I needed clarity on [...]
Cambridge Centre Honda was amazing! Kevin was wonderful! The entire organization is very customer focused. Everyone went out of their way to make sure we had all the information we needed to purchase a 2018 Honda Civic EX. The orientation to all the car's features was most appreciated. We look forward to driving our new car and are grateful to [...]
We purchased a 2017 Honda Civic in the summer. Everyone at the dealership was friendly and we were offered an exceptional pre- and post-purchase care. Kevin showed us around and guided us through the available cars, he was very informative and we are happy with our purchase. Scott handled the financing with ease and professionalism.
Thanks again [...]
When I walked into the express service department at Cambridge centre Honda I truly never expected to be treated the way I was. It was AMAZING, from the smiles on the super friendly staffs faces to the more then satisfactory work done by them. I am thoroughly impressed and from now on this will be the only place I bring my vehicles (Honda or not). 6 [...]
I was absolutely blown away by the service I received at Cambridge Centre Honda. Kevin (my sales person) and Scott (finance) went above and beyond to make this a smooth, seamless purchase. They answered each and every one of my questions, and took care of absolutely everything as it came up. They also gave me a thorough tour of my vehicle, making sure [...]