I love working with Tess, Nicole and the rest of the team at Cambridge Centre Honda. I have purchased many Honda vehicles from the team here in Cambridge and have found their genuine interest in me and my family and providing exceptional vehicles to be the best anywhere.
To the team at CCH, keep up the great work and I plan on always buying Honda’s from you!
PS: Carolyn, John and Donna in the service department, you are the best!
I’m proud to say that I am a very satisfied customer of Cambridge Centre Honda. I bought my 2016 CR V EX. I was swinging between Accord and CR V. Elisabeth Terry helped me in taking the decision. She gave all the numbers, I requested and answered all my questions. She is very knowledgeable salesperson. Right from the first meeting it was really a great experience working with Elisabeth for my new vehicle.
Tony Recine was very prompt and quick in completing all the paper work required.
Thank you so much Elisabeth, Tony and rest of the staff, for all your services. I would recommend Cambridge Centre Honda to any one .
Great experience! The service department is great and friendly. I always get great service. The waiting area is comfortable. I get a ride home and call when my car is ready. Convenient hours, as I like to bring my car in on Saturday mornings
I am very happy with this location. Great staff, everyone so positive, smiling, and friendly. Tess H, helped me out, she went above and beyond in finding what I was looking for. Recommend Cambridge Centre Honda to all my family friends. Thank you again!!
I brought my car in a for a check-up a few weeks ago and the staff on site were delightful! The check-up was quick and I was able to pick-up my car free of any hassles!
I have purchased three Hondas from this dealership and my experience each time has been excellent, from purchase to service. I’ve enjoyed all three cars but am loving my most recent transaction when I switched to a FIT. I enjoyed my Accord and Civic, but I love my FIT, and thanks go out to Elisabeth, Tony, Scott and the service staff for all their help in making this a most satisfying experience. See you next time!
Just picked up my new red 2015 Honda Fit yesterday and couldn’t be happier, both with the car, and the service that I received. I retired my 1997 Honda Civic after many years of excellent driving, and never even considered buying another make of car. It was extremely reliable and cost me very little over the years. When I decided to consider a new one, Carolyn, in the service dept., steered me to the Honda Fit, saying that she thought that I would like it as well or better than my Civic Hatchback. She couldn’t have been more right. She put me into the capable hands of Tess Arpa, who patiently answered questions and demonstrated the advantages of the car, all without making me feel that I was under any pressure to buy. After I had made my decision she introduced me to Tony, who walked me through the financial end, again very patiently explaining everything. When I went to pick up my new car yesterday, Tess spent an hour making sure that I understood everything that I needed to know. I’d like to say a big thank-you to all three of you for making this such a pleasant experience. I couldn’t be more pleased than I am with my decision, or with the outstanding people at Cambridge Centre Honda who helped with every step of the way. They even loaned me a car for four days until my new Fit was ready to go! Thanks again to all of you and I’m looking forward to staying in touch when I’m back for maintenance.
Couldn’t have had a better experience! Ended up cheaper and far easier than dealing with my previous mechanic, will use them every time from now on. Friendliest and most professional service I have ever received. Highly recommend.
My partner and I are first time car owners. We had done our research enough to know what essential features for both safety and functionality, and what our price point was going to be. We could have gone with a more budget brand and dealership but the 2015 Honda FIT stuck out in its class for both safety (e.g. better airbags, wider, convex mirrors which decreased the blind spot, etc.).
What struck us about the service at Cambridge Centre Honda was how well Tess Arpa, Paul Elias, and the whole team *listened* to our needs and found a vehicle, add-on and an insurance package that was right for us! There was absolutely no high pressure sales tactics taking place, and they were very invested in the relationship building. We felt so well taken care of, and valued as customers, and we still feel this way after having picked up our vehicle.
Our situation was a little unique when purchasing a car, and the whole team made the process seamless for us, even though we had to wait for our vehicle to arrive. We can certainly understand why these vehicles are in demand; they’re fantastic little cars that pack a big punch. 🙂
It was great that Honda has built a great relationship with our new insurance provider too. We’re excited to be learning more about our driving habits and environmental footprint through the voluntary program we signed up for to track our usage patterns and driving style. Given that we’re very confident that we’re skilled drivers (my partner and I drive for a living), this will only further help us reduce our environmental footprint and our insurance premiums.
I continue to encourage friends and family to check out this dealership, and was pleased to learn that consumer loyalty can also apply to family members — my Dad seemed quite intrigued by this, so maybe he’ll buy from Honda in the future as well. 🙂
Also — and this part is superb — this car fits *so* easily into the ever shrinking space to park around the urban areas — we literally never have to worry about it, and that’s a huge relief when parallel parking under pressured situations.
The big purchases in a person’s life can sometimes feel overwhelming, and I have to say that I was really touched that Tess especially seemed quite pleased to see us off in our new car. We trusted her demeanor and approach from the very beginning, and it was a very, very positive experience for us.
We are committed to making you a long-lasting customer and friend